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What's New at the AHL


June 13, 2016

AHL has traditionally offered a prepaid overnight courier service for Ontario clients through Purolator Courier. The good news! This is NOT changing. The method that is used to do this however IS changing.

The prepaid collect AHL courier account number is being retired on June 30th 2016 and is being replaced by the use of Purolator Express Return Labels. We will now be using these return labels for all prepaid Purolator Courier packages that are destined for AHL. Please email  to order your Purolator Express Return Labels!


For more information please see Labnote 46



May 24, 2016

Sad news - Keith Harron, technical supervisor in the AHL Virology lab section died on May 20, 2016, after a short illness. Keith was well known, especially to many in the poultry and swine industries, and will be missed greatly. Keith is survived by his wife Maureen Harron, an AHL employee in the Histotechnology lab section. Our sincere sympathy goes out to Maureen and her family.



May 17, 2016 

To our valued clients:


The telephone number for AHL Kemptville, 613-258-8320 has been restored. 

We thank you for your patience.


For any questions or concerns, please feel free to contact us at:

519-824-4120 ext 54530


May 16, 2016

Effective May 11, 2016, the telephone extension numbers for AHL Kemptville will no longer be working.  A temporary phone number of 613 903 4162 has been set up and will be used for the next week/two.  Their fax number 613 258 8324 is still valid.
Once the temporary number is inactivated they can be reached at 613-258-8320.  We will keep you posted of any changes.
For any questions or concerns - please feel free to contact us at:
5198244120 ext 54530
Thank you for your understanding.


May 13, 2016

Overnight Prepaid Courier Services offered by AHL is continuing with Purolator Express Return Labels!

AHL has traditionally offered a prepaid overnight courier service for Ontario clients through Purolator Courier. The good news! This is NOT changing. The method that is used to do this however IS changing.

The prepaid collect AHL courier account number is being retired on June 30th 2016 and is being replaced by the use of Purolator Express Return Labels. We will now be using these return labels for all prepaid Purolator Courier packages that are destined for AHL. Please email  to order your Purolator Express Return Labels!

See Labnote 46 on our website. 


May 2, 2016

To our valued clients:

Its May 1st again and with that comes our updated AHL Fee Schedule and User’s Guide.

Regular clients should have received a hard copy in the mail. If you require more, please email ( or call with your requirements.

There are some small inflationary fee changes for 2016-2017.

In both the hard copy version and the online version of the Fee Schedule, we have expanded columns to add more information.

The Fee Schedule can be accessed online in two ways - directly on the web at  (fees are available with a user name and password - please email ) or, if you have online access to results and/or electronic submissions, you can access it from the AHL Fee Schedule button through our lab management software.

The User’s Guide is now more accessible online and is broken down by headings in html format.

Also, hotlinks are now available in the Fee Schedule and User’s Guide to access more information about testing (LabNotes , newsletters, etc.)

We will continue to strive to make the website more mobile friendly throughout the year. 


March 24, 2016

To all our clients - have a great Easter weekend!

Friday - AHL Guelph Specimen room is open for receiving of submissions and emergency post mortems.  Saturday is a normal Saturday at AHL Guelph with limited testing (Clin Path and BacT) and emergency post mortems. Sunday is normal Sunday service at AHL Guelph with submission drop off and emergency PM service. AHL is back to business as usual on Monday. 

AHL Kemptville is closed March 25-27 but postmortem submissions can be dropped off in the truck bay cooler. 


February 29, 2016

Make sure your samples arrive safely, and in style!  Check our our AHL/OAHN YouTube channel, featuring videos on packaging and preparing samples.

There are currently 7 vidoes (all under 2 minutes) for you and your staff to learn from.  


February 29, 2016

Our March 2016 newsletter is now available online. Please find it in our Publications section.


February 3, 2016

The AHL User's Guide has been converted to html and is now available directly online to clients!
There is a wealth of information in this document to aid in getting the most out of your laboratory submissions.
please check it out.   
AHL User's Guide


December 1, 2015

Click here to see the Animal Health Laboratory's Holiday Laboratory hours for 2015/2016.


November 18, 2015

Dr. Brent Hoff presented on the Equine Canada National Disease Surveillance call today about a recent case of anaplasmosis diagnosed in a horse in Ontario.  The full story on the case is featured in the December AHL newsletter.

Be sure to stop by the AHL booth at the Ontario Association of Bovine Practitioners conference tonight and Thursday.  Dr. Jim Fairles will be at the booth on Thursday to answer any of your lab questions.


November 11, 2015 

To our valued clients, The AHL LIMS system is now up and running on the main server.  
Ancillary functionality (eg submission receipt confirmation) is now functioning as well.
Sample testing and reporting continues. For those with web access, you should now be able to log into your accounts.
If there are any issues or concerns, please do not hesitate to contact us at or 519-824-4120 ext 54530 and we will investigate.



Jim Fairles


November 10, 2015


To our valued clients,

Due to the unforeseen events surrounding a University of Guelph network outage on Friday, we are in the process of rebuilding our servers. 
The IT team has been working around the clock to get the systems up and running since Friday and we thank you for your patience.
We are currently running LIMS on a backup server with less capacity. 
If you have web access, you may have had issues logging in yesterday and today - apologies as we get back up to full capacity.
Again, we thank you for your patience and we will inform you when the main servers are back on-line.
This is anticipated to be Wednesday.
Although the labs have continued testing, our reporting of results may be delayed as well.  

If you cannot login and/or need results - please do not hesitate to email or call 519-824-4120 ext 54530 and we can investigate.



Dr. J Fairles
Client Services Veterinarian 
Animal Health Laboratory 



November 9, 2015 

To our valued clients - an internet outage at the University of Guelph on Friday caused our LIMS to be affected as well. Our IT department is working as fast as possible to rectify the problem.

AHL continues to test and report in manual mode. As LIMS is offline we are unable to provide historic results. We will advise when LIMS is available again.  We apologize for any inconvenience that this may cause.




Jim Fairles

Client Services Veterinarian


Oct 26, 2015

This week involved a lot of meetings for the AHL team- the American Association of Veterinary Pathologists, and American Association of Veterinary Lab Diagnosticians meetings in Minneapolis and Providencce, RI respectively.  The following AHL team members made presentations: 

Dr. Grant Maxie
Dr. Durda Slavic
Dr. Melanie Barham

What is AAVLD?  AAVLD is an annual meeting for lab diagnosticians and US Animal Health Association members, where molecular techniques are shared, posters, and extension services.  The AAVLD is also an accrediting body, accrediting labs to some of the highest standards in the veterinary business.  The Animal Health Lab is proud to be one of 4 AAVLD accredited labs in Canada, and very proud to have Ontario testing and programming recognized internationally.  Dr. Maxie is the past president of AAVLD, and editor of the journal JVDI. Find out more here:

What does this mean for you as a client?  AAVLD accreditation and ACVP members means that as an AHL client, you receive a high level of attention to detail and quality control, while the staff and veterinarians seek to continually advance testing technology here in Ontario.


Oct 19, 2015

October 1st marked our 3rd annual stakeholder meeting for the Ontario Disease Surveillance Plan.  The meeting, aptly named, "Staying ahead of the curve", took place at the Arboretum Centre in Guelph, and had a record 94 participants.  Industry partners, producers, private veterinarians from the OAHN networks, as well as government, academic and laboratory veterinarians were present from each species group in Ontario.  The day was a facilitated discussion of what has been accomplished this year with OAHN and DSP, as well as planning for the 2015/2016 year ahead.   Veterinarians were invited to stay for an evening mixer and discussion over dinner. Thank you to all participants for taking time from their busy schedules to attend and ensure that the OAHN and DSP programs are right for your industry.

Animal Health Laboratory | Laboratory Services | University of Guelph
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